Workflow - Analyst null

About Deloitte

Deloitte provides a broad range of services to meet their client's needs, including audit & assurance, tax, consulting, and financial advisory services.

Your Role

This role is part of the Business Systems team which is part of the Government & Public sector. The team is responsible for designing and driving different solutions for different teams at different levels. With a focus on innovation, they continuously seek ways to enhance and optimize existing deliverables and create new solutions.  The team is uniquely positioned in practice to identify and implement next-generation solutions. Professionals in this process are responsible for the assessment, design, development, testing,  enhancement, implementation, maintenance, documentation, and support of new or existing tools and applications. The team drives the implementation of end-to-end solutions and analysis that provide the clients and leadership with the consumable information and insight they need to drive better business decisions, and address challenges.

Work you’ll do

• Develop, test, and implement technical reporting solutions.
• Collaborates with key stakeholders, gathering business requirements, and translating requirements into reporting and dashboard solutions
• Modify and maintain existing reports and reporting applications.
• Identifies key drivers of a defined problem and proposes solutions
• Recognizes and solves problems using analysis, experience, and judgment
• Conduct system performance testing to ensure system reliability, capacity, and scalability.
• Work with the testing team to develop performance test plans and cases.
• Customize ServiceNow (or other workflow applications) and facilitate the rollout of new applications and modules and configure Application UI and Configure Workflow
• Design technical solutions and implementations of strategic technologies and other modules.
• Develop scripts, workflows, and flows on the ServiceNow and/or other platforms to automate tasks and integrations
• Provide software configuration and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations.
• The candidate should be able to support the team with HTML, SQL, JavaScript, JSON, Webservices (SOAP and/or REST), and API integration.
• Participate in ongoing production support and end-user support
• Manage service-impacting events and track resolution within established service-level commitments by using appropriate diagnostic procedures, tools, and processes.
• The team works on different technologies like Tableau, RPA, Cognos, Integrity, Application testing, SQL, Alteryx, Jira Etc.

Training, Development & Rotations

The professional services industry typically requires a unique skill set. Above all, they need to be responsive to a rapidly changing business landscape, and open to learning and growing. Given the pace of change and disruptive technologies being developed every day, the company wants all its professionals to be dedicated to developing themselves. Deloitte provides them with opportunities for continuous learning based on the 4Es:

• Education: Formal learning
• Experience: Experiential, project-based development roles and activities
• Exposure: Learning through networks, communities of practice, and peer/mentor relationships
• Environment: Resources and tools that reinforce and extend the learning

With that framework in place, the company provides support in every way. Professionals can take advantage of hundreds of formal programs across Deloitte annually.

Salary & Benefits

The annual salary for the Senior Executive at this company can range from INR 6.2 to INR 8.8 LPA. (Source: Ambition Box).  some of the benefits and programs provided by the company to support its employees and their family’s well-being needs are:

• Paid time off and holidays
• The sabbatical program lets the professionals request leave and provides them with an opportunity to follow their passion in support of key community initiatives
• Refresh and renew themselves to help increase their effectiveness, creativity, and productivity
• Parental leave
• Medical insurance

For more details on benefits click on read more 

Career Progression

Deloitte has invested a great deal to create a rich environment in which its professionals can grow. And, as a part of the company's efforts, they provide its professionals with a variety of learning and networking opportunities.

• Includes exposure to leaders, sponsors, coaches, and challenging assignments. It helps to accelerate their employee’s careers along the way. 
• The company also provides a wide range of resources including live classrooms, team-based learning, and eLearning. 
• Deloitte supports its employee's progression through a well-defined career path by providing challenging assignments, mentoring, and targeted training. 
• Recent postgraduates begin as a consultant. The career path from there is to senior consultant, then manager, senior manager, and onto a path to director or partner, or principal.

DU: The Leadership Center in India, its state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of its commitment to its people’s growth and development. 

Work-Life Balance

Deloitte provides a good work-life balance by providing a flexible work environment. The company operates five days a week. It has a good Inclusive work environment and provides the opportunity for all its employees, globally to work flexibly with work-from-home options.

Culture & Vibe

Deloitte's positive and supportive culture encourages its people to do their best work every day. They celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that help them be healthy, centred, confident, and aware. The company offers well-being programs and is continuously looking for new ways to maintain an inclusive culture, invite authenticity, leverage its diversity, and where its people excel and lead healthy, happy lives. The People and Culture make Deloitte a place where leaders thrive.

About You

To be an attractive candidate, the following qualification is desired:

Qualifications

• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Good verbal and written communication skills, good presentation and problem-solving skills, and the ability to work well with internal clients.
• Excellent teamwork and interpersonal skills
• Ability to handle multiple clients and multiple team members with confidence
• Aptitude for troubleshooting and problem-solving
• Timings : 2:00 PM – 11:00 PM

Key Skills

• Ability to work in a fast-paced, demanding, rapidly changing environment. Strong engagement skills, working with senior leaders on regular basis.
• Collaborate with other cross-functional departments in the firm to achieve customer satisfaction and resolve customer issues in a timely fashion.
• Ability to work independently and with the team to ensure quality deliverables on the project
• Strong analytical skills, inquisitive nature, organized, process-driven, and detail-oriented.
• Goal-oriented and self-motivated team player who works best in a collaborative team environment.
• Strong organizational, project management, and time management skills

How To Apply

To apply for this role, just click on the Apply button, which navigates to the career section where the application can be submitted easily.

Deloitte is an incubator for exceptional talent and leadership. They invest in talented, creative, and innovative people like you. Through its campus connect programs they reach out to campuses across disciplines and the country. The company looks for young talents who have analytical minds, can articulate their thoughts with confidence and logic, and can think out of the box.

The primary recruitment process for fresher include:

• Written Test
• Versant Test
• Group Discussion /JAM Test
• Interview Process
  • Technical Interview
  • HR Interview