Emerson
2022 Specialist (AutoSol Hiring Program)
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 240,000 - 400,000 / Year
- Apply by 31 Dec 2022
Job Overview
To support the customer care team by entering data/orders into the business tool.
Responsibilities
Mailbox Management
- Monitors common mailboxes and transaction systems for incoming requests and logs requests in designated systems and/or tools.
- Saves/Uploads/Archives Communication Records (Filenet, OCM, GMS, CRM, Shared Folders, SharePoint)
- Generates transaction records and reports.
- Acknowledges receipt of customer emails/POs/RFQs.
- Responds to Level 1 general inquiries and requests received from the mailbox and identifies the need for escalations.
- Allocates Requests/Tasks/Emails to appropriate individual/support group.
Order Management
- Enters Data/Order/Items into Business System
- Updates order/quote records/data/status in Business System
- Updates pricing and dates in Business System.
- Updates item promise ship date based on factory order acknowledgment data and informs planner about advances and/or delays in product shipment.
- Validates and calculates pricing using system tools
- Validates the Model Number in the business system/tool.
- Escalates requests for model creation to the appropriate support group
- Escalates model configuration issues to product configuration solutions team
- Escalates requests to Tool Administrator for systems related concerns
- Escalates pricing issues to the appropriate support group.
- Escalates order-related and order management issues.
- Resolves order management inquiries and support/function escalations from peers.
Qualifications
- Graduate of any 4-year course
- Open to fresh graduates or those with at least 1.5 years of experience in order admin support or function
- Basic MS Office Applications (e.g. MS Outlook, Excel, Word, etc.)
Hiring criteria
- No experience required
- Business & Management +more
- Bachelor or higher
Reviews
checking bank statement and match it with GetPaid, asking for customer's payment and some collections activities
General Ledger Intern, day to day responsibility is bank reconciling.
My role as an intern is to give assistance towards my supervisor and to the financial department team.
About the employer
Emerson
4.8
50,000 - 100,000 employees
Technology
We want you to join us in our bold aspiration to make the world healthier, safer, smarter and more sustainable.
Pros and cons of working at Emerson
Pros
The company's culture, training opportunities, and great people to work with.
I love the people and the environment. I never felt the pressure working as an intern. The people are outgoing and welcoming, they treat me fairly.
The work challenges me, and my team + leaders provide the utmost support as we solve problems together. What we do matters.
A positive culture where the company values everyone’s growth—not just professionally but also personal growth.
You will learn a lot from your team.
Cons
Work Schedule.
The company does not directly offer graduate interns the opportunity to be absorbed immediately.
I felt that the internship was too short to fully immerse myself in Emerson's culture and operations.
Sometimes work tends to be redundant as it is divided into smaller business units.
Take a while to acknowledge your ticket in offboarding.