2022/23 Mastercard Australia Summer Internship - BizOps Engineer Intern null

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities

The Loyalty BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. 

• Are you passionate about operations & technology?
• Are you a born problem solver who loves to figure out how something works? 
• Are you a CI/CD geek who loves all things automation?
• Do you have a low tolerance for manual work and look to automate everything you can?

The Mastercard Intern Program is a comprehensive program where students will gain hands on real work-life skills while having fun and contributing to a global company. As an intern, you will be challenged with completing projects that will enhance your skills as well as contribute to the department’s goals and objectives. Successful candidates will be assigned to a business unit within International Markets for 8 - 12 weeks.

Business Unit: Operations & Technology – BizOps

The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. 

We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. 

Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. 

Experience and Skills needed: 

• Currently enrolled in a bachelor’s or master’s degree program majoring in Computer Science or a related field with a graduation date between June 2023 to January 2024. 
• Strong foundation in algorithms, data structures and core computer science concepts.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. 
• Proficiency in one or more modern programming languages such as Java, Python, C++ etc.
• Strong written and verbal English communications skills.
• Strong analytical and excellent problem-solving skills.
• Experience working in an Agile environment. 

Internship period: 5 December 2022 to 3 February 2023

Visa Sponsorship

Mastercard Australia will not be able to sponsor intern and full-time employment visas therefore only candidates who possess full legal working rights in Australia will be considered.

Please merge your CV, cover letter and transcript into one PDF document and upload it during your application. 

Application End date will be: 16 September 2022