Razorpay
Analyst - Financial Operations null
Bangalore
Opportunity Expired
Razorpay is hiring for the role of Analyst - Financial Operations.
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Working rights
Read moreWhat will you get to work on?
As FinOps Analyst, you will have to work on issues/queries raised by Merchants, Customers, or Banks about Settlement, Refunds, Transactions, Payments, etc. You will have to deal with different Banks for quick resolution of issues.
Key Responsibilities
- Dealing with the banks for refunds and settlement issues.
- Need to closely work with Finance team for recon and other issues.
- Solving tickets/queries raised by the merchants, customers, or bank.
- Have good knowledge of the product to resolve any customer, merchant, or bank issues.
- Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.
- Reconcile transactions and refunds with the partner banks.
- Work with the Tech team for fixing refund and settlement issues.
- Dealing with another team especially Support / Sales for resolution of queries.
- Handling things that impact the inflow and outflow of funds at the transaction level.
- Complete tasks considering SLAs and preparation of various reports on a weekly and monthly basis.
What do we expect from you?
- Bachelor’s degree.
- Good communication and writing skills.
- Good analytical skills.
- MS Office knowledge is mandatory
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Accounting
Commerce
Finance
Work rights
The opportunity is available to applicants in any of the following categories.
India
Indian Temporary Work Visa
Indian Citizen
Indian Permanent Resident
Graduate Success Stories
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