IT Technology Associate Consultant (Start ASAP)

The Role:

As an IT Technology Associate Consultant, you will be responsible for:

• Handling Incidents, Alerts, and Service Requests
• Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
• Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
• Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems
• Troubleshooting and resolving any hardware, OS, App, and DB related issues that impact the business
• Managing daily operations ensuring high availability
• Proper documentation, the definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
• Coordination with international teams in global projects/crisis handling/de-escalation initiatives
• While cross-trained in all topic areas (Basis/application, OS, and Database), you’ll specialize in one of these areas, and own incidents and service requests closure end-to-end

Role Requirements:

• BE / BTech / MCA from a reputable institute
• 0-1 year of work experience in Linux administration
• Good understanding of public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
• Analytical and solution-oriented thinking
• Basic Knowledge of Network, Storage, and Databases
• Exposure to ITIL framework

Preferred:

• Basic knowledge of one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge of Business Object Products (BOBI, BODS, etc)
• Working knowledge in UNIX/Linux environment, HANA DB, and Sybase ASE databases
• Have worked on network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
• Scripting experience - Any of Shell, Perl, Python, Go, or similar
• Experience working in an international environment, being able to work effectively with international and virtual teams
• Capable of technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently