About this opportunity
You will help empower results for our clients by processing and/or auditing Benefits / HR transactions in a timely and accurate manner. You will work with the Subject Matter Expert and manager to identify issues, opportunities for improvement and recommend/implement solutions for various clients.
Your Impact as a Team Member
- Timely completion of the task, Inventory management, and ongoing quality service delivery of the task assigned.
- Complying with all Data Security and Code of Conduct standards, MIS, internal guidelines, and following customer concern matrix
- Carrying out data entry and rule-based entry for processes and performing simple process calculations
Education
- Graduate with Bachelor’s Degree (Except Btech / BE/ LLB/ B.ED /BSc (IT)/MCA OR regular MBA)
You bring knowledge & expertise
Required Experience
- 0 - 2 years work experience in the back office or similar transaction processing
- Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum of 25 WPM with 90% Accuracy
- You should demonstrate good written & verbal communication
- Previous experience from Outsourcing and possessing good social skills
Work Condition
- Flexibility to work in a 24*5 shift environment
- Flexibility to occasionally extend work hours to meet business needs
- Flexibility to move across client teams