Opportunity typeEarly Career Job, Graduate Job or Program
Application open dateApply by 31 Aug 2021
Job Description
No Walk-In Interviews
Job Responsibility
Inbound / Outbound interaction with clients
Skilling on all voice and back-office queues as per requirement.
Good typing speed
Good computer navigational skills and familiar with MS office
Should have good customer service skills
Understand customer queries/requests and act accordingly.
Maintain a healthy and clean work environment.
Update knowledge of process on regular basis.
Required Candidate profile
Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
Be able to comprehend the words of the customer on an email, and articulate the response in a free-flowing writing form.
English Language proficiency overall needs to be excellent.
Good telephone skills, able to listen patiently & remain focused throughout the conversation
Good customer care skills able to empathize, with a natural ability to assist & support, including a commitment to follow through
Good team working skills with the ability to contribute to effective team performance
Basic influencing & persuasion skills.
Good self-organizational skills.
MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,- Not eligible
Perks and Benefits
Fixed Saturday & Sunday off.
UK shift timing
Graduates & Undergraduates Freshers eligible
Interested candidates can apply on the job posting and send their resume to priyashree.goswami@wipro.com
Qualifications & other requirements
You should have or be completing the following to apply for this opportunity.